Enterprise Cloud PBX | AltiGen

Enterprise Cloud PBX is a complete Cloud-based enterprise-wide PBX and Contact Center solution for Office 365, based on AltiGen’s Hosted Skype for Business, integrated with our MaxACD advanced communications application suite. Finally, organizations can now replace their in-house PBX systems with AltiGen’s Enterprise Cloud PBX for Office 365, delivered as a fully managed Cloud service.

Skype for Business

  • Enterprise Cloud PBX for Office 365
  • Available for all Office 365 Plans
  • Powered by Skype for Business
  • Includes AltiGen’s MaxACD Integrated Application Suite
  • Managed and Supported by Xecunet and AltiGen 24x7x365

 

 


Skype for Business Unified Communications Features

  • Enterprise Cloud PBXInstant Messaging & Presence
  • Peer-to-Peer Voice and Video
  • PSTN (POTS, PRI, T1) Calling
  • Web Conferencing
  • Collaboration
  • Mobile/Tablet/Desktop Unified Communication Clients

 


Business-critical PBX and Contact Center Apps

  • Agent and Supervisor Desktop Clients
  • Real-time and Historical Reporting
  • Automated Call Recording
  • CRM Integration
  • Auto Attendant
  • Advanced, Skills-based Routing
  • Web Chat Queuing