Managed IT Services Keep Your Network Up and Running
Xecunet Managed IT Services is like your having your own in-house IT personnel. Make one call, and a dedicated support manager will be on the phone with you to review your issue, and dispatch a friendly, professional, qualified service technician to get you up and running quickly.
ALL of our technicians are Xecunet employees – we never outsource and you are never forced to work with a “Junior Engineer.” Our technical staff has decades of experience with networking and Managed IT services.
Complete PC Repair, Upgrade, & Security Services
- System tune-ups
- Spyware/Malware removal
- Software upgrades
- Computer sales & upgrades
- Virus removal
- Software installation
- Wireless networking
- Data migration
- Hardware Virtualization
- Remote data backup
- Migration to Cloud Services
- Office365 Migration and setup
- Network design & installation
- Telecommunications consulting & VoIP Services
- Network security
- Thin client implementation and system design
- Support for Windows, Linux, Mac OS, Android & iOS
Ideal for Small Businesses
Xecunet Managed IT services are the ideal choice for businesses that aren’t large enough to justify in-house IT personnel. The time and money you’ll save through increased uptime and productivity are well worth the reasonable investment, which is always significantly less than employing a full-time IT staff.
Headquartered in Frederick, Maryland, Xecunet offers Managed IT services to businesses located within the National Capital Region (Maryland, Washington DC, Virginia and Pennsylvania).
Real-Time Monitoring of your Network
Xecunet monitors the health, uptime, and availability of your supported desktop computers, laptops, and mission-critical servers. Our network engineers in our Network Operations Center (NOC) are alerted immediately when a problem is detected.
A Dedicated Technician Who Knows Your Company
We assign a dedicated engineer to handle your account who gains a full understanding of your company’s specific IT needs. With a Managed IT maintenance agreement, Xecunet will provide 24/7 emergency on-site, e-mail and telephone support for your staff. We even provide you with a dedicated telephone number to reach our help desk. This ensures prompt, customized service. In addition to our help desk services, we will work with you to create preventative maintenance programs to keep your network working to its full potential and identify problems well before they become an issue.
Multiple Managed IT Plans To Match Your Organizations Goals & Budget
- Hourly, time and material rates
- Maintenance blocks (5-, 10- & 20-hour increments) with priority response times
- Flat-rate, 24×7 monthly support